Loyalty Program Manager

apartmentSTORY Experiences Pvt. Ltd. placeNoida calendar_month 

Job Description

Skills:
Financial Data, Customer Relationship Management (CRM), Communication, Business, Finance, Microsoft Office, Organization Skills,
  • Responsible for ensuring client Satisfaction and also deliverables are executed in desired quality within defined timelines
  • Should have good experience in data analytics and program review presentations to provide inferences on the project and solutions to pain points.
  • Develop and implement strategies that helps in growth of transactions/ engagement with the existing customer base.
  • Interaction with marketing / digital team to develop content / messaging on social media for loyalty.
  • Interaction with Technology team to create loyalty frameworks as per clients & market requirement.
  • Continually strive to improve the customer experience through improved processes, people development and technology
Eligibility Criteria
  1. 5 years of experience in driving loyalty programs through relationship building/business development.
Preferred Industry Experience In Loyalty
  • Good in excel and presentation skills

Product led Approach

Proactive, enthusiastic, self-starter, problem solver, critical thinker and analytically strong

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