Female front desk receptionist

Job Description

Job description

Join Our Team! Hiring a Front Desk Receptionist for FitClub!!

Our team is committed to creating an engaging and motivating environment that supports all levels of fitness.

Job Description:

As a Front Desk Receptionist, you will be the first point of contact for FitClub members and visitors, ensuring a positive experience from the moment they step through the door. Your role will involve greeting members, managing inquiries, and maintaining the smooth operation of the front desk.

Availability: Immediate joiner preferred

Key Responsibilities:

• Welcome and greet members and visitors with a friendly and professional attitude.
• Answer and manage phone calls, emails, and in-person inquiries regarding memberships, classes, and schedules.
• Assist members with membership sign-ups, renewals, and cancellations.
• Maintain a clean and organized front desk and lobby area.
• Handle customer queries and ensure their concerns are resolved or escalated appropriately.
• Coordinate with the gym staff to ensure an efficient member experience.
• Assist in promoting FitClub events, classes, and membership promotions.
• Support administrative tasks such as scheduling appointments and managing member records.

• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Freshers are welcome to apply!
• Ability to multitask and handle busy environments.
• Basic computer skills and familiarity with fitness center operations are a plus.

Pay: 15,000.00 - 25,000.00 per month

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Performance bonus

Work Location: In person