Telecaller intern
Career and Education Research Foundation INDIA Ghāziābād
Job Description
Company Description
Career and Education Research Foundation INDIA is dedicated to making high-quality education available globally. Our mission spans from K-12 and higher education to professional education and beyond, ensuring everyone can access the education they need to compete and thrive in the 21st century.We provide a diverse range of education solutions and programs for professionals and enterprises through the Edvantic ecosystem, which operates in over 90 countries. Our ecosystem includes global corporations, governments, universities, and multilateral aid bodies, powered by advanced technologies and business processes.
Role Description
This is a full-time hybrid role for a Telecaller intern based in Ghaziabad with some work from home flexibility. The Telecaller intern will be responsible for making outbound calls to potential clients and students, providing information about our educational programs, and addressing inquiries.Day-to-day tasks include maintaining call logs, following up on leads, assisting with enrollment processes, and supporting various administrative tasks as needed.
Qualifications- Excellent verbal communication and interpersonal skills
- Basic computer proficiency and familiarity with call center software
- Ability to handle objections and provide accurate information & guidance
- Customer service orientation and problem-solving skills
- Detail-oriented with strong organizational skills with excel & Google sheet knowledge
- Ability to work independently and as part of a team with dedication
- Previous experience in telecalling, customer service, or related fields is beneficial one
- Intermediate diploma or equivalent; pursuing a degree in a relevant field is a plus
Can reach me out directly over the WhatsApp also with your cv +91-8218032826
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