Senior front Desk Executive

Job Description

Employment Type: Full-time

We're seeking a dynamic Senior Front Desk Executive to join our thriving Hair studio . As the face of our clinic, you'll be responsible for delivering exceptional customer service to our clients while ensuring smooth operations at the front desk.

1. Greet and welcome clients with professionalism and warmth, creating a positive first impression.
2. Manage appointment scheduling, ensuring efficient utilization of clinic resources and timely follow-up.
3. Handle inquiries via phone, email, and in-person, providing accurate information about services, procedures, and pricing.
4. Process payments, maintain accurate billing records, and reconcile daily transactions.
5. Assist in inventory management, including ordering supplies and monitoring stock levels.
6. Collaborate with marketing team to promote clinic services and special offers, contributing to business growth.

1. Proven experience in a front desk or customer service role, preferably in a medical or cosmetic clinic setting.
2. Excellent communication and interpersonal skills, with a customer-centric approach.
3. Strong organizational abilities and attention to detail, capable of managing multiple tasks efficiently.
4. Ability to maintain confidentiality and handle sensitive information with discretion.
5. Flexibility to work evenings and weekends as needed.

Join our team and be part of a rewarding environment dedicated to enhancing clients beauty and confidence. Apply now to embark on an exciting career journey with us!