DigiLantern - Account Manager - Client Servicing - Healthcare Marketing Vertical (2-5 yrs)

• Ensures that customer's goals and expectations are being met. Reviews all major deliverables to ensure quality standards and customer expectations are met.
• Proactively finds ways to build the client's business and grow accounts.
• Identifies up-sell and cross-sell opportunities for current customers to increase company revenue and customer use of the DigiLatern's services
• Adheres to all the defined processes including client engagement guidelines.
• Leverages market data to develop/enhance the current business relationship.
• Conducts periodic internal audits and collects positive feedback from the clients as well as the team to improve operational efficiency and revenues.
• Other account management duties as assigned by the top management
• Domain Understanding of HealthCare, Travel, and Hospitality preferred.

Requirements :

• Masters in Business Admin degree or equivalent required.
• Total work experience between 2-5 years.
• Must possess excellent presentation and analytical skills.
• Proficient with Microsoft office and web-related terms.
• Demonstrated ability to manage multiple priorities, several projects at once, and deliver results under pressure.
• Excellent communication skills (verbal and written) and a team player approach to effectively interface with all levels and departments on a formal, informal, written, and verbal basis.
• Excellent analytical, problem-solving, and troubleshooting skills.
• Self-motivated with high attention to detail and a desire to operate in a fast-based, demanding environment.
• Looking for local candidates (Noida-based) who have maintained client relationships primarily in India and the US.