Customer Relationship Manager (CRM)
TOXMO ELECTRIC MOTORS PVT.LTD Delhi
Job Description
company name : rocklightaddress: pitampura delhi
- CLIENT RELATIONSHIP MANAGER: JOB DESCRIPTION
- Ensuring your existing clients are satisfied through after-sales service.
Always ask them for true feedback.
Servicing the client after receiving the order till the time of collectionof payment.
Resolve the queries and questions of all the clients.
Give or support the participants/clients about company products orservices- Acting as a point of contact for complaints and escalating issues tothe concern.
Understand client queries and solve them in any manner.Key skills for Client Relationship Management :
Polite disposition.
Ability of rigorous followup.
The ability to communicate confidently both through speaking andwriting with colleagues and clients.
Ability to understand the circumstances and act accordingly.
Proactive.
Thorough knowledge of products/services.
Always available on calls.
Job Type: Full-time
Schedule:
- Morning shift
Experience:
- total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
- English (Preferred)
- Speak with the employer*
+91 8178241873
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Job Description
Skills:
Customer Relationship Management, Data Analysis, Communication Skills, Problem Solving, Salesforce, CRM Software, Customer Service, Lead Generation,
Designation -Customer Relationship Manager (CRM)
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Handling Inbound call
• Proven experience as a Client Relations Manager or Relationship Manager
• Handling Inbound calls & Provide Services to Existing Client.
• Proficient in MS Office, with working knowledge of CRM platforms (eg - Salesforce)
• A customer...