Customer Support Executive Jobs Opening in Goodveda Health Labs Pvt. Ltd at Noida-Others, NoidaLess

Job Title: Customer Support ExecutiveJob Location: Noida 63, UPJob Type: Full-timeJob Summary: We are looking for a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a high level of customer satisfaction.Key Responsibilities:* Respond to customer inquiries via phone, email, chat, or social media.* Resolve customer complaints and provide appropriate solutions within the specified time limits.* Maintain a thorough understanding of company products/services to assist customers effectively.* Document and track customer interactions using the CRM system.* Follow up with customers to ensure their issues are resolved.* Collaborate with other departments to address customer needs.* Identify opportunities for process improvements and provide feedback to enhance customer experience.Requirements:* 1-2 years of experience in customer support or a related role.* Excellent verbal and written communication skills.* Strong problem-solving skills and the ability to think on your feet.* Proficiency in MS Office and CRM software.* Ability to work in a fast-paced environment and handle multiple tasks efficiently.* A positive attitude and a customer-first mindset.More information about this Customer Support Executive JobPlease go through the below FAQs to get all answers related to the given Customer Support Executive jobWhat are the job requirements to apply for this Customer Support Executive job position?

Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

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