[ref. z88888100] Business Analyst - Training coordinator – Learning Process
Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
We are inviting applications for the role of Business Analyst - Training coordinator - Learning Process
Responsibilities:
- Session Scheduling: Coordinate and manage the scheduling of training sessions.
- Learner Attendance: Track and record attendance for all training sessions.
- Session Registration: Handle the registration process for learners, ensuring accurate and timely enrollment.
- Cancellation Management: Manage session cancellations, including notifying learners and updating records.
- Waitlist Management: Oversee waitlists, ensuring learners are informed of their status and enrolled as spots become available.
- Online Meeting Invites: Send out online meeting invitations to participants, ensuring all necessary information is included.
- Customized Notifications: Create and send customized notifications to learners regarding session details, changes, and reminders.
- Session Close Out: Complete post-session activities, including collecting feedback and closing out sessions in the LMS.
- Invoice Payment and Receipt: Process invoices related to training sessions, ensuring timely payment and receipt documentation.
- Moderation Service for Virtual Instructor: Provide moderation/hosting services for virtual instructor-led training sessions, ensuring smooth delivery and engagement.
Qualifications we seek in you!
Minimum Qualifications:
- Good experience in training coordination
- Proficiency with learning management systems (LMS)
- Strong organizational skills and attention to detail
- Excellent communication skills
- Ability to manage multiple tasks simultaneously
Preferred Skills:
- Experience with virtual training platforms
- Familiarity with training program evaluation methods
Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.