[ref. i99651321] Clinic Manager

Job Description

We are Hiring a Clinic Manager

Setup Type: Child Development Centre

Job Summary:

The ideal candidate must be proactive, organized, and have strong leadership skills to manage the clinic effectively.

Key Responsibilities:

1. Clinic Operations Management:

• Ensure the seamless daily operation of the clinic, maintaining efficiency in all departments.
• Implement and refine Standard Operating Procedures (SOPs) for smooth workflow.
• Monitor patient flow, appointment scheduling, and front desk management to reduce wait times.
• Ensure compliance with health and safety regulations.
• Handle emergency situations and resolve operational challenges effectively.

1. Inventory & Supply Chain Management:

• Maintain accurate inventory records of medical supplies, vaccines, and essential equipment.
• Ensure timely procurement of stock and avoid shortages or excess supply.
• Coordinate with vendors and negotiate pricing for cost-effective procurement.
• Implement an inventory tracking system to prevent wastage and ensure product expiration management.
• Conduct regular audits of stock levels and usage patterns.

1. Roster Management & Staff Scheduling:

• Prepare monthly and weekly staff rosters for doctors, nurses, and front desk staff.
• Ensure adequate staffing at all times, including contingency planning for absences.
• Track staff attendance and manage leave requests.
• Adjust schedules based on patient volume and clinic needs.
• Maintain efficient shift rotations to enhance productivity.

1. Staff Management & Leadership:

• Supervise and support a team of doctors, nurses, front desk staff, and support personnel.
• Conduct training programs and ensure all staff follow clinic protocols.
• Address staff concerns, conflicts, and performance issues professionally.
• Conduct performance evaluations and suggest professional development opportunities.
• Foster a positive and collaborative work environment.

1. Financial & Billing Oversight:

• Monitor clinic expenses and ensure cost-effective operations.
• Oversee billing, insurance claims, and patient payments.
• Maintain accurate financial records and generate reports as needed.

1. Patient Experience & Satisfaction:

• Ensure high standards of patient care and smooth service delivery.
• Address patient concerns and feedback promptly to enhance clinic reputation.
• Work on strategies to improve patient engagement and retention.

1. Compliance & Quality Assurance:

• Ensure the clinic follows all healthcare regulations and safety standards.
• Maintain accurate records for audits and legal compliance.
• Enforce hygiene and infection control protocols.