[ref. k03355501] SAP BTP Technical Support Consultant

We are looking for a Technical Support Consultant specializing in SAP Business Technology Platform

(BTP) with expertise in Foundation Services, Integration Services, and Application Workzone. The

role involves incident resolution, system monitoring, performance optimization, and

troubleshooting to ensure seamless operations of SAP BTP solutions.

Key Responsibilities:

Foundation Services Technical Support:

Kyma, and Multi-Cloud Connectivity.

 Troubleshoot Identity Authentication, Authorization, and Security Services issues.

 Ensure system stability for SAP HANA Cloud, Business Rules, and Workflow

Management.

 Manage user provisioning, security access, and compliance with security best

practices.

Integration Services Technical Support:

 Handle and resolve issues in SAP Integration Suite, Open Connectors, and API

Management.

 Troubleshoot and optimize Cloud Integration (CI), Event Mesh, and Graph Services

workflows.

 Assist in resolving API security issues (OAuth, JWT, SAML) and integration failures.

 Monitor data synchronization and error handling in SAP CPI (Cloud Platform

Integration).

Application Workzone Technical Support:

 Support and maintain SAP Build Workzone, Fiori Launchpad, and Digital Experience

Services.

 Troubleshoot UI performance issues, workflow automation, and extensions in SAP

Workzone.

 Assist in debugging low-code/no-code development using SAP Build Apps and

Business Application Studio (BAS).

 Ensure optimal system performance for SAP Fiori Elements, UI5, and Adaptive Card

Extensions.

Technical Expertise Required:

 Strong understanding of SAP BTP architecture, security, and performance

optimization.

 Expertise in SAP CAP (Cloud Application Programming), Node.js, and Java-based

extensions.

 Experience in SAP Integration Suite, API Management, and event-driven

architectures.

 Familiarity with SAP AI Core, IoT Services, and Business Process Automation

(preferred).

Key Skills & Competencies:

 Excellent problem-solving skills for debugging cloud-based SAP applications.

 Hands-on experience in SAP BTP system monitoring, troubleshooting, and

optimization.

 Ability to prioritize and resolve incidents within defined SLAs.

 Strong communication and collaboration skills to work with cross-functional teams.

 Proactive approach to performance tuning, automation, and security

enhancements.

Join our team to drive technical excellence and ensure seamless operations of SAP BTP solutions in

an enterprise environment.