Retention Manager
Hobfit Faridabad
Job Description
Company Description
Hobfit is a women-first fitness platform that focuses on empowering women to achieve their fitness goals and reverse hormonal disorders. The platform offers AI-powered workouts, personalized diet plans, and medical consultations. With a community of over 500,000 women and 50,000 successful transformations, Hobfit is revolutionizing women&aposs health and fitness.Backed by prominent investors, including Stoffer Arko Norden and Doug Penny, Hobfit offers an innovative and holistic approach.
Role Description
This is a full-time on-site role for a Retention Manager located in Faridabad. The Retention Manager will be responsible for implementing retention strategies, analyzing customer data, managing communication with customers, and providing excellent customer service to ensure high customer retention rates.
Qualifications- Customer Retention and Retention Strategies skills
- Analytical Skills
- Strong Communication skills
- Customer Service skills
- Experience in data analysis and customer relationship management
- Ability to work well in a team and independently
- Knowledge of the fitness or healthcare industry is a plus
- Bachelor&aposs degree in Business, Marketing, or related field
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