[ref. k61854004] Key Account Manager - Central Bank Branch Banking
Job Description
Role description
JOB DESCRIPTION: KEY ACCOUNT MANAGER | PSU BANCASSSURANCE PARTNERSHIP
A.Position Overview
Position Title
Key Account Manager
Department
Central Bank of India
Level/ Band
Executive
Role Summary:
- Visit partner branches and interact with Bank branch managers
- Ensure sales targets assigned are met on every parameter
- Interact with customers to explain the products and solutions
- Help branches mapped to her/him help achieve insurance sales targets
B.Organizational Relationships
Reports To
Area Manager
Supervises
NA
C.Job Dimensions
Geographic Area Covered
Branches
Stakeholders Internal
Supervisors, Ops, Underwriting, Legal
External
Central Bank - Channel Partner
D.Key Result Areas
Partner and Client Management- Exceeding branch level targets (NB, renewal, STP, digitisation, product mix etc)
- Interact with the Bank branch teams and customers to explain the products and promote the brand
- Drive local contests and engagements to engage teams
- Keep track of all contests and initiatives launched - bank, other insurers and Tata AIA Life
- Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner
- Aid the bank branches to adopt new processes and technology
Ensure sales targets assigned are met on every parameter
.Assist Branch team to ensure their insurance targets are met by providing sales support, correct training, product updates, sales information.- Allign partner to ensure both teams are working towards the same goal
Customer service
.Ensure adequate customer service - grievance redressal, claim settlement, renewal etc.
E Skills Required
Technical- Good product knowledge
- Working knowledge of MS Office
Behavioral
Essential
Desired
Interpersonal skills
Communication skills
Creative thinking skills
Supervising / Leadership skills
Teamwork Skills
Influencing skills
Relationship Building skills
Decision making skills
F Incumbent Characteristics
Essential
Desired
Qualification
Graduation
Post graduate/Insurance specific training
Experience
2 to 4 years of work experience in Insurance / Financial Service Background, Public Sector Bank partner work experience would be preferable
CTC
3 lpa