Customer Support Executive Jobs Opening in Ezcare at Sector 15, Noida, Sector 18, Noida, NoidaLess

apartmentEzcare placeNoida calendar_month 
Job Summary: We are seeking a motivated Customer Support Executive to join our team and gain hands-on experience in customer service operations. As a customer support intern, you will assist in resolving customer queries, providing product information, and ensuring customer satisfaction.
This role is perfect for individuals looking to build a career in customer service, communication, and problem-solving. You will be provided with mentorship and training to develop skills that will help you thrive in a customer support role while contributing to the success of the team.Key Responsibilities:1. Respond to Customer Inquiries: Assist customers through various communication channels such as phone, email, chat, or social media.
Answer questions related to products, services, policies, and troubleshooting issues. Provide accurate information and solutions in a timely manner, ensuring customer satisfaction. 2. Issue Resolution: Address customer complaints or concerns by investigating the issue, providing solutions, and escalating to senior team members when necessary.
Assist in processing returns, exchanges, and refunds as per company policies. 3. Data Entry & Record Keeping: Maintain accurate customer interaction records, including inquiries, feedback, and resolution statuses. Update customer profiles and input customer feedback into CRM systems.
4. Customer Follow-Up: Ensure customer satisfaction by following up on pending issues or requests. Confirm whether the provided solutions meet customer expectations and if further support is needed. 5. Administrative Support: Assist in preparing reports or summarizing customer service data as requested.
Support senior customer support executives with tasks such as process improvement documentation and team coordination. 6. Learning & Development: Participate in training sessions and knowledge-sharing activities to improve customer support skills.
Gain exposure to CRM software, ticketing systems, and customer service tools used by the company.More information about this Customer Support Executive JobPlease go through the below FAQs to get all answers related to the given Customer Support Executive jobWhat are the job requirements to apply for this Customer Support Executive job position?
Ans: A candidate must have a minimum of fresher as an Customer Support Executive What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: B.Com What is the hiring Process of this job? Ans: The hiring process all depends on the company.
Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Customer Support Executive is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Customer Support Executive position?

Ans: There are immediate 1 job openings for Customer Support Executive in our Organisation.

B.Com

apartmentIGT SolutionsplaceDelhi, 13 km from Noida
Job Description Job Title: Customer Service Executive International Process Company: IGT Solutions Location: Gurgaon Experience: Freshers (Graduates) Process: International Voice/Non-Voice Process Shift: Rotational Shifts (Including Night...
apartmentXian Overseas Private LimitedplaceNoida
Job Opening: Customer Service Executive Location: Noida Join the team at Xian Overseas Private Limited as a Customer Service Executive — where communication, coordination, and customer satisfaction are at the heart of everything we do. What You’ll...
apartmentXian Overseas Private LimitedplaceNoida
Job Opening: Customer Service ExecutiveLocation: Noida Join the team at Xian Overseas Private Limited as a Customer Service Executive — where communication, coordination, and customer satisfaction are at the heart of everything we do.What You’ll Do...