[ref. q33123724] Product Manager, CX,, Amazon Now
Amazon Bangalore
Customer Experiences of purchasing Everyday Essentials - referred to a set of daily needed items like groceries - are a strategic priority for Amazon.
This role is for a Senior Product Manager, leading an exciting new and high visibility project in the Everyday Essentials space. This role will require you to invent and deliver a IN-first project, that could potentially scale globally to many Amazon locales.Hence, we are looking for tenured product managers with experience delivering consumer facing experiences and/or workflow inventions. An ideal candidate will be fluent with product design, can solve complex customer problems, influence stakeholders, and fluent with technology.
Key job responsibilities
Envision customer experience, collaborate with UX design and technology teams, design new systems, collaborate and influence several India-based and worldwide product teams to land the desired innovations for our customers.- 3+ years of product management experience- Experience managing technical products or online services
- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services- Knowledge of SQL and VBA at an advanced level
- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
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