Sales Operations Analyst

Designation: Sales Operations Analyst

About Accenture

Undeterred by the unexpected, you always find a way. This resourcefulness makes you a go-to collaborator and advisor.

What are we looking for? Educational Qualification:

Must have: Minimum Graduate in any stream

Good to have: Postgraduate in any stream

Skills & Work Experience:

Must have:

• 2-4 years’ experience of Content management
• 2 years of experience in writing technical documents in German
• Experience / Exposure / knowledge of Content management including content collection, moderation, curation, maintenance, harvesting, tagging, classification, taxonomy of Content.
• Strong inference skills
• Ability to multi-task
• Good knowledge of MS Teams, Sharepoint and MS Office

Good to have- Scrubbing and Sanitization skills

Other requirements :

• Must support working hours for the supported Market Unit or other business area
• Must be flexible with work hours according to shifting business needs
• Must have excellent internet connectivity and distraction-free environment for working at home, in accordance with local guidelines
• May be required to travel

• Nothing in this job description restricts management s right to assign or reassign duties and responsibilities at any time.
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• Skillset:
• Ability to work well in a team, to collaborate with multiple teams across geographies, to handle disputes, must be able to meet deadlines
• Experience in Content Scrubbing and Sanitization
• Attention to detail and ability to maintain accuracy in language translations.
• Content management experience / exposure / willingness to learn
• Content Curation - Harvest, scrub, and curate proposal content to enable team to provide “best of” content to requestors
• Coordination - Work with teams involved in proposals to ensure that final deliverables are added to the repositories

• Knowledge/ experience of Content management.
• Experience / usage of any CMS tool / repository.
• In-depth knowledge of technical terminology and concepts.

• Understanding of Accenture offerings/ Standard IT Outsourcing/Strategy & Consulting
• Sales stages and pursuit deliverables

• Proficiency in German and English. Proficiency in Italian (optional)
• Strong command of both written and spoken German and English.
• Excellent translation and interpretation skills
• Familiarity with language translation software and tools.

• The content management analyst is responsible for working with various Pursuit Services team members and other stakeholders for collecting, harvesting, organizing, categorizing and publishing the content and information on to the CM portals, for access and use by different groups and individuals within the organization.
• Content Management Analyst needs to review German language documents and update it as needed.
• Review opportunity pipeline and perform proposal scrubbing and uploads.
• The content management analyst would need to work with other members of the team to learn and understand the requirement and then work with our German stakeholders to grow the German language content.
• They will also have to work on our key portals for regular creation new content and maintain existing content to ensure our users get the latest and most updated information to showcase our capabilities.
• They would be supporting standard German content queries received from within as well as outside Sales Excellence.
• The content management analyst needs to ensure every piece of content is hosted in compliance with Accenture data privacy terms and accurately identifying - flagging deviations to these terms for action in a timely manner.
• They will also handle the content alters / dashboards to various Pursuit Services stakeholders.