Workplace Experience Coordinator

Job Description

Workplace Operations Coordinator

What this job involves

This role is responsible for managing daily operations and fostering a productive, enjoyable work environment in Ripple's remote offices. The position requires exceptional customer service skills, problem-solving abilities, and effective collaboration with internal teams and external partners to ensure smooth office operations and employee experience.

• Maintaining office safety, cleanliness, and overall efficiency
• Organizing and executing small to medium-sized internal events
• Managing food and beverage programs
• Assisting with employee onboarding and offboarding processes
• Coordinating space planning, including floor plan updates and office moves
• Liaising with vendors for various site services and maintenance
• Responding to urgent maintenance issues and Jira tickets
• Assisting with budget planning and spend management
• Purchasing office and kitchen supplies as needed
• Coordinating with property management for work order requests

Desired Experience And Technical Skills -

Requirements:

• 2-4 years of operational experience
• Exceptional customer service skills
• Ability to interact professionally with all levels of personnel, customers, and vendors
• Excellent organizational and time management skills
• Strong interpersonal and communication abilities
• Proficiency with Google Suite (Docs, Sheets, Slides)
• Experience in invoice processing for department manager approval
• Flexibility to work additional hours when necessary