Inside Sales Representative

Job Description

Job Description:

What You'll Be Doing

Manage the account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling. Responsible for on-going activities for the Quote to Invoice process and working primarily from on-site sales desks.

• Account Management: Serve as the primary point of contact for customer inquiries, quotes, and orders. Build and maintain strong customer relationships to drive repeat business and customer loyalty. facilitate quoting, demand fulfillment, and on-time delivery, and resolve customer issues.
• Excellence: Collaborate with the sales team to meet or exceed quarterly and annual sales goals.Process customer orders, ensuring accuracy and timely delivery. Track orders and provide status updates to customers. Resolve any issues related to shipping, billing, or product quality. Cross-Functional Collaboration. Generate sales reports, forecasts, and performance metrics for internal review. Analyze customer feedback to identify opportunities for improvement.
• Order to Invoice: Manage the Order to Invoice process, ensuring quality, inventory integrity, and financial accuracy.
• Quote to Order: Own the strategy for customer quotations, including pricing negotiations and managing price increases.

What We Are Looking For

While it is preferred that the candidate is a diploma holder, Graduate the following are the Must-Have requirements to be successful in the role:

• Minimum 3-8 years of Proven experience in inside sales, customer service, or account management, preferably in the semiconductor or electronics industry. Knowledge on Interconnect, Passive and Electromechanical products.
• Strong understanding of the semiconductor industry, including trends, technologies, and customer needs.
• Proficiency in using ERP tools.
• Exceptional communication and interpersonal skills with sales mindset attitude
• Skill in prioritizing work, and multi-tasking and strong problem-solving abilities
• Experience in leading a small group is an added advantage.
• Ability to work independently and as part of a team in a fast-paced environment

What's In It for You

• Medical Insurance
• Life Insurance
• Year-end bonus
• Incentives
• 5-Day Work Week
• Growth Opportunities
• And more!