Customer Service Representative
Next Art Creations Noida
Job Description
Company Description
Next Art Creations is a leading EdTech company that offers innovative, accessible, and results-driven learning solutions. With a team of industry experts, educators, and technologists, NAC provides a dynamic and engaging learning environment through its state-of-the-art online platform.NAC&aposs courses are designed to be flexible, convenient, and personalized, with a strong emphasis on hands-on learning and real-world application.
Role Description
This is a full-time hybrid role for a Customer Service Representative at Next Art Creations. The role will be based in Noida, with some work from home flexibility. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and enhancing the overall customer experience.
Qualifications- Customer Service Representatives and Customer Support skills
- Customer Satisfaction and Customer Experience skills
- Strong communication and interpersonal skills
- Problem-solving and conflict resolution abilities
- Ability to work effectively in a team environment
- Proficiency in using customer service software and tools
- Previous experience in customer service roles is a plus
- Bachelor&aposs degree in a relevant field or equivalent work experience
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