Service Management Lead
Accenture Noida
Project Role : Service Management Lead
Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda
Must have skills : Red Hat OS Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
As a Service Management Lead, you will lead the delivery of programs, projects, or managed services. You will coordinate projects through contract management and shared service coordination. Your role will involve developing and maintaining relationships with key stakeholders and sponsors to ensure high levels of commitment and enable the strategic agenda.
Project Role Description : Lead the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda
Must have skills : Red Hat OS Administration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:As a Service Management Lead, you will lead the delivery of programs, projects, or managed services. You will coordinate projects through contract management and shared service coordination. Your role will involve developing and maintaining relationships with key stakeholders and sponsors to ensure high levels of commitment and enable the strategic agenda.
You will be based in Noida and should have a minimum of 5 years of experience in Red Hat OS Administration.
Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Coordinate the delivery of programs, projects, or managed services.
- Manage contracts and ensure effective contract management.
- Develop and maintain relationships with key stakeholders and sponsors.
- Ensure high levels of commitment and enable the strategic agenda.
- Must To Have Skills: Proficiency in Red Hat OS Administration.
- Experience with contract management and shared service coordination.
- Strong understanding of program and project delivery.
- Excellent relationship management and stakeholder engagement skills.
- Good To Have Skills: Experience with IT service management tools.
- The candidate should have a minimum of 5 years of experience in Red Hat OS Administration.
- This position is based in Noida.
- A 15 years full-time education is required.
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and smarter mobility, worldwide
JOB TITLE & JOB CODE
Job Title (Job Code):Customer Services Manager Tier2(SC-CS-10_001)
PURPOSE OF THE JOB
To lead Regional Head activities for North region
ORGANISATION
Organization structure (job belongs to..):
Parts...
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Michael PageGurgaon, 33 km from Noida
their business requirements
• 10+years of experience in managing Operations, out of which 7+ years of experience preferably around e-Commerce technologies such as SAP Hybris
• Should have B2B/ B2C domain experience
• Knowledge of defined Service Level...