Accenture - Application Support Engineer
Accenture Hyderabad
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Site Reliability Engineering
Good to have skills : No Function Specialty
Minimum 5 year(s) of experience is required
As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Site Reliability Engineering
Good to have skills : No Function Specialty
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users.
Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the stability and reliability of applications.
Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Collaborate with stakeholders to understand and analyze application issues.
- Troubleshoot and resolve technical issues related to critical business systems.
- Ensure the stability and reliability of applications.
- Collaborate with cross-functional teams to implement solutions and enhancements.
- Proactively identify and address potential issues to prevent system downtime.
- Must To Have Skills: Proficiency in Site Reliability Engineering.
- Strong understanding of system architecture and infrastructure.
- Experience with incident management and problem-solving.
- Knowledge of monitoring tools and techniques.
- Good To Have Skills: Experience with cloud platforms such as AWS or Azure.
- Familiarity with scripting languages like Python or Bash.
- Understanding of DevOps principles and practices.
- Knowledge of containerization technologies like Docker or Kubernetes.
- The candidate should have a minimum of 5 years of experience in Site Reliability Engineering.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
AccentureHyderabad
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : DevOps
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Project Role : Application Support Engineer
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