Front desk @ Andheri Mumbai for Luxury Hotel

apartmentHR Desire placeMumbai calendar_month 

Job Description

We are seeking a skilled and experienced Front Desk Executive to join our team at our luxury hotel located in Andheri, Mumbai. The successful candidate will be responsible for providing excellent customer service and managing all aspects of the front desk operations.

The ideal candidate should have at least 1-4 years of experience in the job market context of India.

Details:

Location: Phatkwadi nearby cst Station, Mumbai
Salary: 15 - 20k

Exp: min 1year

Responsibilities
  • Greet and welcome guests upon arrival, ensuring a positive first impression
  • Check-in and check-out guests efficiently and accurately
  • Answer incoming calls and emails, providing information about hotel services and amenities
  • Maintain accurate records of room availability and guest accounts
  • Handle cash and credit card transactions
  • Resolve customer complaints and issues in a timely and professional manner
  • Collaborate with other hotel staff to ensure a seamless guest experience
  • Perform other duties as assigned by management
Skills and Qualifications
  • 1-4 years of experience in front desk operations or related customer service role
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office and hotel management software
  • Strong problem-solving and decision-making skills
  • Ability to work well under pressure and handle multiple tasks simultaneously
  • Fluency in English and Hindi, with knowledge of additional languages considered a plus

To Proceed further, kindly share your updated resume on [Confidential Information] or can whatsapp on 7719594751, Thanks

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