Audit & Compliance Manager, TRC IN Last Mile
Job Description
This job is with Amazon, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Description
Amazon is the most customer-centric company on earth. We need exceptionally talented, customer-centric, bright, and driven people. We are looking for an organized self-starter to join the Transportation Risk and Compliance (TRC) team at Amazon, India.
The goal of Amazon Logistics (AMZL) is to build a world class last mile operations. AMZL aims to exceed the expectations of our customers by ensuring that their orders, no matter how large or small, are delivered as quickly, accurately, and cost effectively as possible.
TRC is looking for high-judgment individuals to join us as an Auditor, to evaluate the compliance standards of Delivery Service Provider's (DSP)/Extended Delivery Service Partners (EDSP)/Delivery Associates (DA) and ensure that they are functioning in accordance with Amazon's contractual obligations and the supplier code of conduct.
The successful candidate will have a unique blend of strategic and entrepreneurial thinking, business modelling, and highly skilled in interviewing techniques. This opportunity requires excellent analytical, problem solving, negotiation and communication skills.If you have demonstrated an ability to innovate for the customer and want to create the best in the world delivery experience, then come join our team.
JOB RESPONSIBILITY- Understand/identify the inherent transportation compliance risks for Last Mile operations in India. Perform 3P DSP/EDSP audits against the AMZL/TRC audit checklist and code of conduct in line with defined annual/periodic audit timetable.
- Review new and existing DSP/EDSP/DAs ensuring that they meet compliance, safety, and contractual standards.
- Ensure that they comply with Amazon's Terms of Service.
- Investigate suspicious DSP/EDSP/DA activity and behavior that could pose a risk to AMZL, our customers, or others.
- Must be able to assess the real situation sometimes with limited information in hand in order to make an independent decision about the DSP/DAs integrity and compliance standard.
- Achieve productivity and quality standards for audits/investigations.
- Monitor DSP/EDSP activity as needed.
- Participate in other special projects/assignments as necessary.
- Responsible for conducting short notice audits/investigations as required
- Provision of clear targets and remedial actions for DSPs/EDSPs when standards fall below contractual criteria
- Responsible for setting next steps including corrective and preventive action within agreed timelines and managing subsequent compliance and/or making recommendations for appropriate action to drive down residual risk.
- Preparation of audit summary documentation and recommendations for review by senior management.
- 5+ years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
- Bachelor's degree or equivalent
- Experience handling confidential information
- 3+ years of program requirements definition and data and metrics leveraging to drive improvements experience
- Professional auditing qualification, or similar risk or compliance credentials
- Experience with SQL and Excel