Regional Service Manager-NR-Retail NR-Regional sales

apartmentKotak Mahindra Bank Limited placeDelhi calendar_month 

Job Description

Regional Service Manager - Priority-PRIORITY-Regional sales

Gurgaon, Haryana, India

Job Description

Principal Responsibilities:

  • Handle personalized service requests of Privy ( HNI ) customers and deliver TAT.
  • Ensure strict adherence to regulatory requirements for Privy customer segment.
  • Coordinate with internal teams - CPC/RPC/Investment desks for execution of service requests of Privy customers.
  • Manage complaints and ensure resolution within TAT.
  • Ensure higher customer wallet share through service to sales cross-sell and deepening of banking relationship.
  • Deliver performance on service-quality scorecard
electric_boltImmediate start

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