Front Office Executive

Job Description

Company Overview

We operate from our headquarters in Bangalore, Karnataka, and belong to the Human Resources Services industry.

Job Overview

EDHR is seeking a dedicated Front Office Executive for a full-time position located in Bangalore Urban. This junior-level role requires a minimum of 1 year and a maximum of 3 years of relevant work experience. The successful candidate will play a crucial role in managing front office operations, ensuring excellent customer service, and maintaining efficient office procedures.

• Must have excellent customer relationship management to effectively handle client interactions and ensure their satisfaction. (Mandatory skill)
• Strong communication and interpersonal skills to build positive relationships and effectively communicate with a diverse clientele. (Mandatory skill)
• Exceptional time management skills to prioritize tasks and manage workload efficiently. (Mandatory skill)
• Proficiency in Microsoft Office Suite, essential for daily administrative tasks and report generation.
• Experience with booking and reservation systems for managing schedules and appointments.
• Familiarity with front desk software to streamline check-in and check-out processes.
• Ability to handle multi-line phones ensuring prompt and professional communication with customers and stakeholders.
• Basic accounting skills to assist with billing, invoicing, and financial record-keeping.

• Welcome visitors and clients warmly while managing check-in and check-out procedures efficiently.
• Answer and direct phone calls to the appropriate departments or personnel, ensuring proper message handling.
• Maintain and update appointment and meeting schedules, coordinating with various departments as necessary.
• Assist in handling inquiries and provide accurate information regarding company services and offerings.
• Manage office supplies inventory and place orders as needed to maintain optimal stock levels.
• Support administrative functions, including filing, data entry, and document management.
• Ensure the front desk and reception area are clean, organized, and welcoming at all times.
• Collaborate with team members to support daily operations and contribute to a positive work environment.