Business process reengineering
Ajaysai solutions pvt ltd Bangalore
Lead process re-engineering initiatives to improve business efficiency and customer experience.
- Design customer-centric processing journeys focused on key customer needs (CTQs).
- Plan and execute transformation programs to enhance client experience, reduce costs, and improve operational efficiency.
- Identify opportunities, propose changes, and implement global/regional initiatives while achieving targeted savings and customer impact.
- Manage solution design (both IT and non-IT) and collaborate with stakeholders to prioritize changes.
- Establish performance standards using process engineering tools and develop metrics for continuous improvement.
- Ensure compliance by understanding policies and collaborating with risk stewards for risk-based solutions.
- Conduct competitive benchmarking and analysis to drive process improvements.
- Business Process Improvement
- Process Mapping and Process Excellence
- Strong Banking Domain Knowledge
End to end customer journey experience
Experience: 16-25 Years for Associate Director
Industry – Banking (preferred) or BFSI
AccentureBangalore
Experience in business process reengineering
• Knowledge of enterprise architecture principles
• Hands-on experience in solution design and implementation
Additional Information:
• The candidate should have a minimum of 7.5 years of experience in Microsoft...
HSBCBangalore
for:
• Leading activity to identify, review and analyse business processes and systems to understand design implications across Business, IT and Operations
• Leading the design and reengineering of processes, where process is one of the many parts of the change...
ABBBangalore
background with at least 3-5 years’ experience in finance, auditing and or business process reengineering
• Prior proven experience in the Corporate Credit Card processes and T&E, both operationally, as well as project-based
• Outsourcing and/or shared...