Technical Support Analyst Jobs Opening in A Client of Freshersworld at HosurLess
apartmentA Client of FreshersworldplaceHosūrcalendar_month
Technical Support AnalystJOB DESCRIPTIONProviding technical support to US Healthcare clients (EHR, EMR) via E-Mail, phone, and other electronic mediums. Talking to clients through a series of actions either face to face or over the telephone to help set up systems or resolve issues.
Deploying software, utility upgrades, applicationsLogging client queries using service management tools to record each & every queryDetect, record, and classify the incidents & provide initial incident supportInvestigate, prioritize and diagnose the incidence based on impact & urgencyResolve incidents and recover service as per agreed service levels & close the incidentsMaintain ownership, monitoring, tracking & communications about incidents Provide management information about Incident Management quality and operationsRapidly establishing a good working relationship with customers and other professionals, e.g., software developers. Skills:Able to work independently and efficiently to meet deadlines.
Able to promptly answer support-related emails, phone calls, and other electronic communications. Self-motivated, detail-oriented, and organized. Experience with hardware and software issues. Proficient in Internet-related applications such as E-Mail clients, FTP clients, and Web Browsers.
Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
apartmentXactly CorpplaceBangalore, 37 km from Hosūr
Job Description
Job Description
Job Title: TechnicalSupportAnalyst
Location: Bangalore
Function: Customer Support
Position Type: Full-time
Position Level: Level 2
Xactly Corporation was founded to solve an important challenge: how to help...
apartmentAccentureplaceBangalore, 37 km from Hosūr
Skill required: Tech for Operations - Microsoft Robotic Process Automation
Designation: SW/App/Cloud TechSupportAnalyst
Qualifications:BE/Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services...
apartmentSchneider ElectricplaceBangalore, 37 km from Hosūr
Job Description
Advanced TechnicalSupport Engineer- Cooling (Secure Power)
Mission:
Schneider Electric is seeking a Customer Success Advanced Support agent for the Bangalore, India, who will be responsible for technicalsupport of SE Secure...