Front Desk Receptionist

Job Description

Company Overview

Visit us at www.sanskarahearing.com.

Job Overview

The ideal candidate will possess excellent communication and organizational skills, with a keen attention to detail.

• Proven experience in a receptionist or related role with strong customer service skills.
• Excellent verbal and written communication skills are essential to interact with patients and staff effectively.
• Strong organizational skills to handle multiple tasks simultaneously, ensuring an efficient workflow.
• Ability to multitask and manage time efficiently in a fast-paced environment.
• Professional demeanor and appearance, providing a welcoming and friendly atmosphere.
• Attention to detail in managing patient records and appointment schedules accurately.
• Proficient in phone etiquette to handle inquiries and direct calls efficiently.
• Capability to manage and prioritize tasks, ensuring smooth day-to-day operations of the front desk.

• Greet and welcome patients as soon as they arrive at the office, creating a positive impression.
• Manage the front desk by directing patients, answering queries, and redirecting phone calls.
• Schedule and confirm appointments, ensuring accurate and timely patient flow.
• Maintain patient records, updating information as necessary, and ensuring confidentiality.
• Provide basic and accurate information in-person and via phone/email to patient inquiries.
• Handle administrative duties such as filing, photocopying, and data entry as needed.
• Keep the reception area tidy and presentable, equipped with all necessary materials.
• Collaborate with medical staff to ensure seamless communication and task coordination.