Application Support Engineer - Accenture

apartmentAccenture placeCoimbatore calendar_month 
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : ServiceNow
Good to have skills : Linux, Unix Shell Scripting
Minimum 3 year(s) of experience is required

Educational Qualification : Btech orr equivalent

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operations.

Roles & Responsibilities:
  • Expected to be an SME
  • Collaborate and manage the team to perform
  • Responsible for team decisions
  • Engage with multiple teams and contribute on key decisions
  • Provide solutions to problems for their immediate team and across multiple teams
  • Ensure smooth functioning of critical business systems
  • Implement and maintain software solutions
  • Troubleshoot and resolve software-related issues
Professional & Technical Skills:
  • Must To Have Skills: Proficiency in ServiceNow
  • Good To Have Skills: Experience with Linux, UNIX Shell Scripting
  • Strong understanding of IT service management processes
  • Knowledge of incident and problem management
  • Experience in software troubleshooting and issue resolution
Additional Information:
  • The candidate should have a minimum of 5 years of experience in ServiceNow
  • This position is based at our Chennai office
  • A Btech or equivalent is required
check_circleNew offer

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