Telecalling Executive

apartmentVrinda Consultants placeKarnāl calendar_month 

Job Description

Roles and Responsibilities
  • Key Responsibilities:
  • Outbound and Inbound Communication: Initiate calls to potential students and their guardians to provide information about various courses, admission procedures, and answer incoming inquiries regarding the institutes offerings.
  • Follow-Up: Maintain regular follow-up with interested candidates to address queries, provide additional information, and guide them through the enrollment process.
  • Data Management: Accurately record all interactions, feedback, and outcomes in the institutes database to track progress and inform future outreach strategies.
  • Collaboration: Work closely with the admissions and marketing teams to align communication strategies and share insights gathered from interactions with prospects.
  • Feedback Collection: Gather feedback from students and parents to help the institute improve its services and address any concerns promptly.
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