Assistant Manager - Area Sales, Telecalling - Pune
SBI cards Pune
Job Description
Opening for Assistant Manager - Area Sales (D2C Telecalling) Pune- Managing a sales team of 50-100 off role employees and ensuring the business targets in budgeted COA
- Monitor dialer & productivity metrics for the tele-calling agents as per given targets
- Ensure the daily Productivity benchmarks for all team members on - Calls, Pickups & Conversion are met.
- Timely allocation and 100% coverage on database assigned to the team
- Ensure ongoing review rhythm with stakeholders to identify opportunity areas
- Analyze action codes on daily basis and propose action plan to improve performance
- Execute planned strategies to achieve given OP Targets of resolution and normalization
- Co-ordination with Channel agnostic team for successful pick-ups
- Ensure proper documentation of customer interactions and raise alarms appropriately as per compliance procedures
- Ensure team adherence to Compliance Policy and TRAI Policies
- Investigate and close all VOC/Escalations within TAT
MESCAT IndiaPune
Job Description
Job Description
Assistant Manager - Commissioning Support
ORGANIZATION
He/She reports to the Manager/Head of commissioning Engineering Department. His/Her responsibilities cover all the activities of ENGIE in India and in each...
Tata Communications LimitedPune
Job Description
Job Title: Assistant Manager - Contract Management
Job Family Description
Lead & Manage entire Contract Life cycle (both Pre-Sales and Post sales activities)
Draft, review, Manage, negotiate, execute & monitor contracts, Prepare...
Thermo Fisher ScientificPune
At this location we provide solutions to our Chromatography, Spectrometry, Liquid Handling and Environmental Process Monitoring customers.
The Assistant Manager Sourcing drives the supplier management processes to meet company objectives. Collaborates with a cross...