Customer support - Telugu Language ( Coimbatore )

Job Description

We are hiring for Process Associates

This Recruitment proposal outlines the Hiring Description & our Company Informations.

Job Responsibilities:

Customer Support:

Gather the Feedback from Customer & Maintain Long Lasting Relationship.

Handle inbound & Outbound calls from customers in a professional and courteous manner.

Listen attentively to customer inquiries, concerns, and feedback.

Provide accurate information and solutions to customer queries.

Documentation:

Maintain detailed and accurate records of customer interactions in the CRM system.

Update customer profiles with relevant information.

Quality Assurance:

Adhere to quality standards and ensure consistency in service delivery.

Participate in ongoing training to stay updated on product knowledge and customer service techniques.

Qualifications:

Education:

Any Degree with computer Knowledge.

Communication Skills:

Excellent verbal and written communication skills in Tamil, Malayalam , Hindi & Telugu.

Ability to articulate information clearly and concisely.

Previous experience in a customer service role is preferred but not mandatory.

Ability to handle a high volume of calls with a focus on quality service.

Ability to think on your feet and provide effective solutions.

Requirements:

Immediate availability for joining.

Team Player

Ability to work collaboratively in a team-oriented environment.

Positive attitude and a willingness to learn.

1. Malayalam - 50
2. Hindi - 30
3. Telugu 30
4. Kanada - 20

Salary Range: 10,000 to 15,000 per month + incentives (Based on performance)

Contact Us

+91 9042220388

Mail Us: [Confidential Information]