Senior Executive - Human Resources

apartmentDHL eCommerce placeDelhi calendar_month 

Job Description

Job Description

POSITION : SR. EXECUTIVE/ASSISTANT MANAGER- HR (EMPLOYEE RELATIONS)
  • To Lead the Employee Relations & Statutory Function, drive the development and implementation of initiatives to enhance employee motivation
  • To raise engagement levels across the organization as well as to legally review all employee contracts
  • To ensure compliance to all required statutory and regulatory norms

Responsibilities

Key Responsibilities

Strategic
  • Support the Regional Head Human Resources in development of the organization's short-term and long-term HR strategy aligned to organization vision/ mission, business strategy and objectives
  • Develop the Employee Relation strategy and guidelines/ policies regarding statutory compliances for the organization in consultation with the Head Human Resources
Financial
  • adherence to the same
  • Monitor and control all statutory and compliance related costs
Operational
  • Lead initiatives to enhance the motivation and employee engagement levels across the organization
  • Steer the business leadership on adopting and implementing employee welfare-related policies, norms and activities to be conducted
  • Drive conduct of periodic employee engagement activities throughout the organization like town halls, communication meetings, etc.
  • Lead periodic visits to various Blue Dart locations for regular interactions and proactive handling of HR related issues
  • Liaise with concerned to obtain all Labor related licenses and permissions as per state rules and regulations
  • Oversee and ensure statutory compliance adherence at the Regional level.
  • Ensure maintenance of all necessary compliance related documentation.
  • Keep updated on all changes in labor laws/ statutory guidelines and take necessary actions (as and when required) for ensuring compliance in case of changes in any laws/ guidelines from time to time
  • Establish partnerships with internal and external legal advisors for compliance related issues
  • Lead the investigation of all disciplinary cases and submit reports to the senior management
  • Statutory Labour Matters compliance for regular BDE and outsourced agencies
  • Review of existing practices and development of a revised system/framework for implementation
  • Training and education of Managers on various aspects and sharing of update
  • Handing all disciplinary matters, service matters and CARO cases.
  • Oversee of labour related court matters and timely response to closure
  • Ensuring timely response on all Labour inspector's visit, making, vetting the response and closure
  • Co-ordination with all Labour consultants and review of their performance
  • Proactive co-ordination with labour authorities.
  • Conduct, Open Houses sessions with BDE employees and PDAs
  • Supporting Regional PDA Manager with legal and labour related input
  • Co-ordination with legal department on employee related matter.
  • Sharing of good practices and knowledge on the subject all india upto Accountant level.
  • Plan and ensure a very high level of employee engagement to keep employees motivated
People
  • Provide direction, guidance and support to subordinates to help them discharge their duties effectively
  • Monitor the performance of subordinates on a continuous basis to identify key performers and mentor and coach them effectively
  • Key Result Areas and Key Performance Indicators

S.No

Key Result Areas

Key Performance Indicators

1

Enhance employee Engagement
  • Number of Employee Engagement initiatives undertaken
  • % Coverage of employees in employee engagement and communication initiatives (including town halls, new joinee communication) as per plan
  • % increase in Employee Engagement Scores
  • % Attrition of identified high performers
  • Employee feedback on employee engagement and involvement initiatives
Drive timely delivery of services to the employees
  • TAT for resolving employee queries / grievances
Statutory compliances pertaining to functional operations
  • Zero instances of non compliance/ irregularities pertaining to area of operation as observed in the audit
  • Adherence to statutory compliances
Support Employee Capability Building
  • Key positions in the function with identified successors / potential successors
Employee retention
  • Employee Attrition (%) in the function
Ensure Performance Driven Culture
  • Adherence to Performance Management system timelines and guidelines
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