Infrastructure Operations Engineer(Windows, VM ware & Citrix)

Job Description

The Infrastructure Operations Engineer position is a hands-on role to manage, monitor and support the Citrix and Server Infrastructure (physical & virtual), VMware, Windows, backup solutions and DHCP services. Working within the Enterprise Compute Operations Team within the Infrastructure Division you will provide support with monitoring the services, resolving incidents, implementing customer requests, delivering on projects, and providing operational support & services.

• More than 5 years L2 level of experience supporting Citrix & windows Infrastructure.
• Citrix certification, such as CCA-V, CCP-V, or CCE-V desirable.
• Strong knowledge of Citrix technologies such as XenDesktop (7.X/1912/2402), Licensing, Profile Management, Citrix Director, Storefront, Studio.
• Working experience with Citrix ADC, ADM technologies.
• Understanding of SSL certificate and to apply the certificates on Citrix products.
• Application management, publishing apps and troubleshooting.
• Good Knowledge on Citrix Migrations.
• Provide end to end support on Citrix issues.
• Strong analytical and problem-solving skills.
• Perform Citrix upgrades and updates, including security fixes.
• Planning and execution of complex and production changes.
• Ability to work independently and in a team environment.
• Knowledge of Active directory and GPO is needed.
• Experience in managing multiple farms/sites with PowerShell scripting knowledge.
• Experience with working with other teams across the globe.
• Good to have secondary skills on Windows and VMWare:
• Minimum of 3-5 years of experience in supporting at least 2000+ server environment.
• Windows virtualization administration.
• Windows 2012/2016/2019 server platform.
• Managing, supporting, and monitoring of VMware vSphere environment (7.x and above).
• Managing and monitoring server hardware (HPE server hardware).
• Proactive maintenance and responding to user incidents.
• L1/L2 troubleshooting of infrastructure issues and fixing the alerts.
• Experience with VMware vSphere, vCenter, and ESXi.
• Knowledge of Microsoft Windows Server and Active Directory.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and teamwork skills
• Certifications such as VMware Certified Professional (VCP) or Microsoft Certified Solutions Expert (MCSE) are a plus.

Educational Qualification:

• Bachelor s degree in Computer Science or related field.

What We Can Offer You:

• Varied, interesting and meaningful work.
• A hybrid working environment with flexibility and great opportunities.
• Opportunities for training and, as the team grows, career progression or sideways moves.
• An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual.