Application Support Engineer

Educational Qualification : Any graduate

As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the smooth functioning of applications and systems.

• Expected to be an SME, collaborate and manage the team to perform.
• Responsible for team decisions.
• Engage with multiple teams and contribute on key decisions.
• Provide solutions to problems for their immediate team and across multiple teams.
• Troubleshoot and resolve technical issues related to applications and systems.
• Collaborate with cross-functional teams to ensure the smooth functioning of critical business systems.
• Identify and solve issues within multiple components of critical business systems.
• Manage and prioritize support tickets to meet SLAs.
• Proactively monitor and maintain the performance and availability of applications and systems.

• Must To Have Skills: Proficiency in Microsoft Windows Server Administration.
• Good To Have Skills: Experience with Reporting Analytics.
• Strong understanding of server administration and troubleshooting.
• Experience in managing and maintaining Microsoft Windows Server environments.
• Knowledge of Active Directory, DNS, DHCP, and Group Policy.
• Familiarity with virtualization technologies such as VMware or Hyper-V.
• Experience in scripting languages such as PowerShell or VBScript.
• Excellent problem-solving and analytical skills.

• The candidate should have a minimum of 5 years of experience in Microsoft Windows Server Administration.
• This position is based at our Coimbatore office.
• An Any graduate is required.