[ref. p02234021] Digital Business Intelligence-Digital Banking-Net & Mobile Banking HO Team - Kotak Mahindra Bank

Job Description

Position Overview :

This role will focus on sharing timely report to campaign Managers on Weekly / Daily / Fornightly & Monthly basis. This is a critical role requiring a blend of analytical thinking, leadership, and cross-functional alignment to optimize digital banking performance.

Key Responsibilities

Managing campaigns on entire Interact channel

Process improvement & Quality check

Automation of reports

Collabrating with Campaign Managers to understand campaign effectiveness

Qualifications :

Proficiency with forecasting tools (Eg. SAS POWER BI PYTHON EXCEL)

Excellent interpersonal, communication, and problem-solving skills

Experience managing a small team and collaborating across departments

Key Competencies :

Operational Excellence: Focus on optimizing resources and maintaining high service levels