Application Support Engineer

apartmentAccenture placeNoida calendar_month08/11/2024

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Enterprise Network Operations
Good to have skills : NA
Minimum 0-2 year(s) of experience is required

Educational Qualification : 15 years full time education

Key Responsibilities

Provide L2 Network Support and troubleshooting
Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999
Flexibility towards working on shifts.
Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.
Front End Internal, External, and client audits and work towards the closure of the findings.

Technical Experience

Mandatory

Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto
Strong technical knowledge on configuring and troubleshooting Switching and Routing

Additional Skills

Knowledge on Cloud Technology
Knowledge on Scripting
Knowledge on Wireless Technology
SSL VPN Configuration and Troubleshooting

Professional Attributes

Excellent verbal and written communication skills.
Customer handling skills and good interpersonal skills
Ability to take complete ownership of the tasks
High level of initiative and innovative ideas
Positive Attitude towards work
Ability to work as Team
Work independently with minimal assistance

Additional Information

Certification on Cloud Technology

Education:

Any Degree or 3 Year Diploma

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