Application Support Engineer

apartmentAccenture placeNoida calendar_month 
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Enterprise Network Operations
Good to have skills : NA
Minimum 0-2 year(s) of experience is required

Educational Qualification : 15 years full time education

Key Responsibilities
  • Provide L2 Network Support and troubleshooting
  • Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999
  • Flexibility towards working on shifts.
  • Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.
  • Front End Internal, External, and client audits and work towards the closure of the findings.

Technical Experience

Mandatory
  • Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto
  • Strong technical knowledge on configuring and troubleshooting Switching and Routing
Additional Skills
  • Knowledge on Cloud Technology
  • Knowledge on Scripting
  • Knowledge on Wireless Technology
  • SSL VPN Configuration and Troubleshooting
Professional Attributes
  • Excellent verbal and written communication skills.
  • Customer handling skills and good interpersonal skills
  • Ability to take complete ownership of the tasks
  • High level of initiative and innovative ideas
  • Positive Attitude towards work
  • Ability to work as Team
  • Work independently with minimal assistance
Additional Information
  • Certification on Cloud Technology

Education:

Any Degree or 3 Year Diploma

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