CGI Group - Business Analyst - Contract Operations PDT
Job Description
Position Description
Role Overview: As a Business Analyst, you will play a pivotal role in the management and lifecycle of products and portfolios. You will provide technical assurance and support for the entire product/portfolio lifecycle, ensuring data integrity, quality, and continuous improvement to achieve business outcomes.You will collaborate with cross-functional teams, vendors, and stakeholders to drive innovation and ensure the successful delivery of product and portfolio roadmaps.
Responsibilities:
Business Management:
- Provide technical assurance and expertise to support full product/portfolio lifecycle including discovery, agile delivery, and operations.
- Serve as a technical thought leader on the art of the possible and support/advice on the creation of associated product/portfolio roadmaps.
- Proactively participate in the cross-functional product/portfolio team.
- Provide an active role in mitigating impediments impacting successful product/portfolio team outcomes.
- Collaborate and work with vendors and suppliers regarding technical issues.
Technology Management:
- Advise on the IT product or application and act as an escalation point for quality and technical issues.
- Participate in IT product/portfolio strategy to bring the view of technology implications.
- Guide continuous improvement efforts to support business outcomes.
- Work with product technology/portfolio application vendors to understand new functionality/changes to associated roadmaps.
- Suggest product/portfolio development opportunities (functional and technical) and contribute improvements to the associated roadmap.
- Drive innovation themes into the product/portfolio team and into the wider IT natural team.
Data Management:
- Ensure data integrity and quality of the product/portfolio in the relevant IT management systems.
- Maintain the demand funnel for the product/portfolio.
- Maintain the integrated plan/roadmap (0-3 years) for the product/portfolio.
- Provide regular and ad hoc data and reports on the product/portfolio to stakeholders.
Stakeholder Engagement:
- Work with internal and external stakeholders to help identify key events or decision points for the product/portfolio (e.g., major upgrades, architecture drivers, end of life, contract extensions).
- Support and perform initiation activities.
- Support and facilitate product/portfolio reviews and other delivery-related meetings.
Qualifications:
- Proven experience as a Business Analyst or similar role in IT product/portfolio management.
- Strong technical assurance and thought leadership skills.
- Excellent collaboration and communication skills.
- Proficiency in IT portfolio management systems (e.g., ITBM, ServiceNow).
- Ability to work effectively with cross-functional teams and manage multiple stakeholders.
Preferred Skills:
- Experience in agile delivery and operations.
- Knowledge of continuous improvement methodologies.
- Strong analytical and problem-solving skills.
Your future duties and responsibilities
Required Qualifications To Be Successful In This Role
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