Operations Team Member-WBG OPERATIONS (OPS)-Customer Service Desk
Kotak Mahindra Bank Limited Delhi
Job Description
Job Description - Customer Service Desk
Summary - CFO Center
BU - Customer Service Desk
Job Description
Job Role-- To handle day to day trade transactions, understanding client requirements, .Co-ordination with cpc for transaction processing and discrepancy resolution, .Dealing and co-ordinating with various business groups within the bank, .Ensuring error-free and timely execution of trade transactions. .Ensuring compliance and internal guidelines are being adhered to .Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS .Operations resolved in a timely manner. .Issuance of Letter of credit. .Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. .Attending to front-end requirements of corporate customers. .To co-ordinate with CPC / CMS / Clearing for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT.
- Qualification - Graduate / Post-Graduate .Experience - 2 one year of relevant experience
.Should be familiar with Trade Finance and CMS products. CMS - Chq collections (local, outstation, corr banks), Banker to Issue Operations.
BarclaysNoida, 13 km from Delhi
Job Description
Step into the role of Specialist Customer Care at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators...
DatacultrGurgaon, 29 km from Delhi
Customer Service Responsibilities list:
• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through...
Snaphunt Pte. Ltd.Noida, 13 km from Delhi
Escalating customer feedback as required.
Ideal Candidate:
• You have at least 1 year experience within a Customer Service role, ideally within the Telecommunications industry.
• You possess excellent interpersonal as well as written and verbal...