Senior Service Engineer

apartmentProvidence India placeHyderabad calendar_month 

Job Description

Organization Background

The Technology Engineering and Ops team provides foundational infrastructure of Cloud Services, Network Connectivity, Data Center Hosting, Voice, Collaboration Applications, and End User Computing enables our caregivers, patients, physicians, and Community Technology partners to achieve our mission.

We drive Cloud migrations, Network modernization and infra modernization across the company.

What will you be responsible for
  • Install, configure and administer System Center Configurations Manager (SCCM) infrastructure
  • Configuring security patching and policy updates for client devices through SCCM
  • Agent installation, remediation and monitoring of coverage
  • Ensuring client devices are up to date with latest version of security patches and policies
  • Monitor, report out and define corrective steps to drive security patch compliance on client devices
  • Packaging software through Admin Studio, completing compatibility assessment, readiness
  • Deploying software through Microsoft Intune
  • Create/manage Active directory group policies
  • Demonstrating engineering mindset and automating operations tasks using scripting languages such as PowerShell
  • Documenting and sharing operating processes and procedures
What would your day look like
  • Administrating System Center Configurations Manager (SCCM)
  • Packaging software through Admin Studio and test deployments
  • Deploying security policies/software through Microsoft Intune
  • Configure/schedule client laptop security patching
  • Write scripts (PowerShell, VB, Batch)
  • Monitor, report out to management various security patching related KPI's and prepare and execute corrective action plans to meet KPI's
Who we are looking for
  • Minimum 4-7 years of experience in SCCM and packaging
  • Experience with SCCM, PowerShell scripting and Azure update management
  • 2-4 years experience with software packaging / Admin Studio / Microsoft Intune
  • 2-4 years of experience working in cloud technologies such as Azure/AWS/Google cloud service
  • Ability to troubleshoot technical problems, demonstrate problem solving
  • Ability to effectively communicate and excellent interpersonal skills
  • Experience working in Agile/sprints in a global team setup
  • Bachelor's Degree in Computer Science, Business Management, or IS
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