TCS Pune Hiring for Team Lead- Warranty Claim.
TATA Consultancy Services Ltd. Pune
Job Description
Job Description
TCS Pune Hiring for Team Lead- Warranty Claim.
Job Summary:
Experience: 4 year to 6 yearsJob Location: Yerwada, Pune
Eligibility:
Minimum 15 years of regular, full-time education (10 + 2 + 3)
Non tech graduates (preferably finance graduates)
Willing to work in rotational shift
Skills
.Knowledge of Automobile claim administration process for Commercial Vehicle.- Knowledge of SAP/Dealer Management System/ CRM/Siebel/Other Automotive dealer management system or portal or module
- Technical & Practical work experience on Commercial vehicles in automobile dealer/service center/workshop
- Experience in Automotive industry or automotive dealer/service centre as Service advisor / Warranty Manager / Senior Technician with hands-on experience of failed parts root cause analysis
Responsibilities
Warranty Administration :
- Process warranty claims in accordance with the guidelines
- File warranty documentation and maintain records as necessary
- Assist in SOX control documentation
- Respond to queries from dealers
- Analyse data with focus on reducing warranty expense
- Follow up with the business and distributors regarding unpaid claims
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Desired Candidate Profile
BACHELOR OF SCIENCE ( B.Sc Qualification )
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