IT Support Executive
Gigmo Solutions Gurgaon Full-time
About us:
Gigmo Solutions Pvt. Ltd is a fast-growing organization with global experience, having presence in several countries in the Americas, Europe, Africa, and Asia. Expertise in Spanish, Portuguese, French, Italian, German, and global English. Gigmos aims to transform customer support domain by leveraging curated Gig workforce across the globe and using cutting edge AI technologies for increased support efficiency at reduced cost and enhanced flexibility.We are Microsoft Partner in providing technical support.
Website: https://Gigmos.com
LinkedIn: https://www.linkedin.com/company/14543064
Work Location/Shift Timings- Gurgaon Sec-54 (Work from office) Mon to Fri, 9.30 AM to 6.30 PM- Install and configure software and computer systems - Windows desktops
- Excellent written and verbal communication skills
- Ability to manage multiple tasks including communication with client on the matter of IT support
- Ability to diagnose and troubleshoot issues with software or hardware.
- Familiarity with Remote desktop Applications.
- Walk colleagues or clients through steps to help them resolve their technical problems.
- Maintain procedures and reports that provide technical support to the entire organization.
- Analyze records and logs to spot underlying trends and potential issues.
- Support the implementation of new solutions or applications.
- Establish accounts for new users and assist with password or login problems.
- Participate in business-wide meetings to provide insight into technical requirements
- Should have minimum experience of 6+ years in similar role
QIMADelhi, 29 km from Gurgaon
clients while ensuring that all the work we do is performed to the QIMA standard of quality
Job Description
Responsibilities:
• Provide support for new computer projects and hardware installations.
• Assist in the installation, configuration, testing...
Gurgaon
InTune
• Onsite involvement in hardware inventory tracking and registration of all assets used
• Perform onsite Installation, Moves, Adds and Changes (IMAC) as requested by users on sites.
• Providing a customer focused IT support...
**********Gurgaon
Job Description
Job Description:
We are seeking a skilled and proactive IT Executive to join our remote team. In this role, you will manage and support IT systems, ensure smooth technology operations, and assist in troubleshooting technical issues...