Key Account Manager - Fintech

Hiring Key Account Manager

Education: Graduation

Required Experience:

• 4-8 years of experience in sales roles within Banks, NBFCs, telecom, or other consumer-facing industries, with at least 2 years in a team-leading role.

Roles & Responsibilities:

• Lead and deliver on targets for new customer acquisition, repeat business, revenue, retention,

• Cross-Selling of Third-Party Products: Identify opportunities for cross-selling various third-party products to customers, increasing revenue and enhancing the customer experience.
• Building Company Business Partners and DSA Channel: Establish and nurture partnerships with local businesses and develop a robust DSA channel to drive business growth.
• Liaising with Lending Partner Banks: Foster strong relationships with lending partner banks, collaboration business strategies, and ensure seamless communication and cooperation.
• Risk, Audit and Compliance Adherence: Implement risk management protocols, ensure compliance with internal policies and external regulations, and conduct periodic audits to maintain a secure and compliant environment. Ensure adherence to regulatory and compliance requirements at all times, maintaining the highest standards of ethical conduct.
• Derive valuable insights from the field, collaborate with cross-functional teams, and translate them into actionable business strategies to address operational challenges.

Org Building:

• Recruit and mentor City/Cluster across various locations to enhance operational excellence and maintain the approved Headcount in the region.
• Coach and lead the team towards success by providing regular feedback and training.
• Establish a culture of continuous improvement to drive reliability and exceptional customer

Experiences

Requirements

Desired Skill Set:

• Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team.
• Ability to work in a fast-paced, target-driven environment and adapt to changing market conditions.
• Demonstrated ability to handle multiple priorities and meet deadlines effectively.
• Ability to do demand generation in the market and build offline channels.
• Should be good at relationship management across various stakeholders (Customer, Channel partner, Internal team, cross functional)
• Ability to engage and influence individuals.
• Excellent people management skills for overseeing mid-large teams.
• Proficiency in tactical and structural problem-solving approaches.

Persona Specification:

• 4-8 years of experience in sales roles within Banks, NBFCs, telecom, or other

• Should be an Graduate or equivalent qualification.
• Proven track record of building and leading large teams (20+) across different geographies,

• Proven track record of achieving sales targets and driving business growth.
• Local language proficiency and geography knowledge are preferred