Customer Support Executive
Artech Infosystems Private Limited Hyderabad
Job Description
Description
We are looking for a skilled Customer Support Executive to join our team. The successful candidate will be responsible for providing excellent customer service and support to our clients. The ideal candidate should be a good communicator and problem solver, with a proven track record of delivering high-quality customer service.This is a full-time position based in India.
Responsibilities- Responding to customer queries via phone, email, and social media
- Providing technical support to customers and resolving any issues they may have
- Identifying and escalating complex issues to the appropriate department
- Maintaining accurate records of customer interactions and transactions
- Following up with customers to ensure their issues have been resolved
- Providing feedback to the management team on areas for improvement
- 1-4 years of experience in customer support or related field
- Excellent communication and interpersonal skills
- Ability to handle difficult customers and challenging situations
- Experience with customer support software and tools
- Strong problem-solving skills
- Ability to work well in a team environment
- Bachelor's degree in a relevant field
Purview India Consulting And Services LlpHyderabad
Job Description
Objectivesofthisrole:
Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
Identify and address customer needs, with a goal of total satisfaction
Provide expert answers to questions...
VotikoHyderabad
and outbound calls, catering to the needs of both B2B and B2C clients.
3. Provide exceptional customer service through calls, emails, and live chat.
4. Consistently surpass performance goals, establishing new standards of excellence.
Requirements:
1. ..
Nelson Business SchoolHyderabad
Job Description
Skills:
Customer support, fulfilling, problem-solving, providing excellent service, strong communication, interpersonal skills,
For customer service agents, these may include empathy, time management, active listening, emotional...