Business Analyst

Job Description

This role will involve engaging with cross-functional teams to enhance data quality and support business operations.

• Review and evaluate current and future state Reference Data processes and architectures, focusing on continuous improvement.
• Collaborate with Citi operations, technology, and compliance teams to ensure adherence to Citi Data Standards.
• Analyze data models to identify patterns, inconsistencies, and areas for improvement across various data sources and targets, documenting findings.
• Participate in data cleanup initiatives and track the status of data capture, storage, and consumption.
• Assist with Business As Usual (BAU) data management processes across the data lifecycle, including documentation, testing validation, maintenance, and change management.
• Research authoritative external sources of Reference Data and manage updates to Reference Data sets in collaboration with information owners and technology partners.
• Monitor compliance with Master and Reference Data governance requirements and facilitate the resolution of issues related to data usage and quality.
• Collaborate with key stakeholders to define success metrics, develop visualizations, and create analytics to support data-driven decision-making.

Technical Skills:

• Data Analysis:Proficient in analyzing data models and identifying patterns and inconsistencies across various data sources.
• Data Management:Experience in Master and Reference Data domains, such as Party/Customer, Account, and Product data management.
• Documentation Skills:Ability to create and maintain comprehensive documentation related to data processes and governance.
• Microsoft Applications:Proficient in Microsoft Word, Excel, and PowerPoint for documentation and presentation purposes.
• Project Management:Familiarity with project management principles and experience managing data-related projects.

Experience:

• 6+ years of experience in business analysis, preferably within the banking or finance industry.
• Proven ability to conduct in-depth analysis and develop innovative solutions to complex problems.
• Experience in managing successful projects with a focus on optimizing work processes.

Day-to-Day Activities:

• Review and assess the effectiveness of current Reference Data processes and identify opportunities for improvement.
• Collaborate with cross-functional teams to ensure alignment with data standards and governance requirements.
• Conduct data quality assessments, participate in data cleanup efforts, and track progress.
• Prepare and present findings, metrics, and visualizations to stakeholders.
• Facilitate communication between technical and non-technical stakeholders to ensure clarity and understanding of data issues.

Qualifications:

• Bachelor s degree in Business Administration, Finance, Information Technology, or a related field.
• Strong analytical and problem-solving skills with a keen attention to detail.
• Ability to communicate effectively in non-technical terms to various levels of the organization.

Soft Skills:

• Strong interpersonal and communication skills, both written and verbal.
• Ability to manage multiple stakeholders and balance competing priorities effectively.
• Proactive attitude towards continuous improvement and process optimization.
• Adaptability to changes in requirements and ability to work under tight deadlines.