Sr Cloud Ops Eng I
Overview:
At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education.Our employees make it all possible, and a career with us means you’re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere.
Team Overview
Our Hosting team manages and supports the infrastructure of all our platforms, from hardware to software, to operating systems to PowerSchool products. This collaborative team helps meet the needs of an evolving technology and business model with a specialized focus on protecting customer data and keeping information secure.
Responsibilities:
Job Summary: We are seeking a skilled Cloud Ops Engineer to manage, maintain, and optimize our organization's Hosted Cloud Environment, including Windows Server environments, virtualization platforms (VMware), Citrix solutions, databases, and automation through PowerShell scripting.The successful candidate will play a critical role in ensuring high availability, performance, security, and scalability of our Hosted Cloud Environment.
Key Responsibilities:
- Install, configure, maintain, and troubleshoot Windows Server environments (2016/2019/2022).
- Manage and administer Citrix environments including Citrix Virtual Apps and Desktops (XenApp/XenDesktop).
- Design, implement, and manage VMware virtual infrastructure, including ESXi, vSphere, and vCenter.
- Database administration and support for SQL Server or Oracle databases, including backup, recovery, performance tuning, and security.
- Automate routine tasks using PowerShell scripting to enhance operational efficiency.
- Monitor system performance, conduct regular health checks, and optimize infrastructure to ensure reliability and high availability.
- Collaborate with IT teams to plan and execute upgrades, migrations, and patch management.
- Troubleshoot complex issues related to servers, virtualization, Citrix environments, and databases.
- Develop and maintain comprehensive documentation of infrastructure configurations, processes, and procedures.
- Provide technical support and guidance to IT staff and end-users.
Qualifications:
Qualifications:
- - Bachelor’s degree in computer science, or related field; or equivalent work experience.
- 5+ years of experience in Cloud Ops Administration with a focus on Windows Server, Citrix, VMware, and databases.
- Strong expertise in Windows Server technologies including Active Directory, DNS, DHCP, Group Policy.
- Extensive experience with Citrix Virtual Apps and Desktops deployment, management, and optimization.
- Proficiency in VMware virtualization technologies, including ESXi, vSphere, vCenter, and related tools.
- Solid experience in database administration (SQL Server/Oracle), including backup and recovery, optimization, and security.
- Advanced PowerShell scripting skills for automation and task simplification.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration abilities.
- Relevant certifications (e.g., MCSA/MCSE, Citrix CCA/CCP, VMware VCP, Database certifications) are highly desirable.
- Bonus: Certifications in Azure/AWS.
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EEO Commitment:
PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing accommodations@powerschool.com.