Key Account Manager
Job Description
Job Summary:
We are seeking a strategic and customer-focused Key Account Manager to drive corporate
client relationships and ensure seamless catering service delivery. In this role, you will be
responsible for managing key corporate accounts, developing long-term partnerships, and
driving business growth through exceptional client service. You will work closely with
operations, sales, and kitchen teams to provide tailored catering solutions that meet the
unique needs of corporate clients.
Key Responsibilities:
- Account Management: Serve as the primary point of contact for corporate clients, ensuring their catering needs are met efficiently.
- Client Retention & Growth: Build strong relationships with existing accounts, identifying opportunities for upselling and expanding services.
- Customized Catering Solutions: Work closely with corporate clients to understand their preferences and meal plans or event catering solutions accordingly.
- Service Coordination: Liaise with internal teams (kitchen, logistics, operations) to ensure timely and high-quality service delivery.
- Issue Resolution: Address and resolve client concern promptly to maintain high levels of satisfaction and service excellence.
- Performance Tracking: Monitor account performance, analyze client feedback, and suggest improvements for better service and retention.
- Competitor Analysis: Stay updated on competitors, and client expectations to enhance service offerings.
- P&L management This role has P&L management, where the revenue growth, cost etc. are important part of the KPI.
Requirements:
- Bachelors degree in business, Hospitality Management, Sales, or a related field.
- 3 years of experience in key account management, corporate sales, or business development, preferably in the catering, hospitality, or food service industry.
- Strong negotiation, relationship management, and communication skills.
- Proven ability to manage multiple accounts and deliver excellent client service.
- Ability to work in a fast-paced environment and handle high-profile corporate clients.
- Proficiency in CRM tools, MS Office Suite.
Benefits:
- Competitive salary with performance-based incentives.
- Opportunity to work with leading corporate clients.
- Career growth in a rapidly expanding catering business.
- Employee meal benefits.
If you have a passion for corporate relationship management and want to be part of a
growing catering company, apply now!
Location & Staff requirements (Bangalore area)
North Bangalore - 1
Join Our Team at Sprink!
Company: SprinkLocation: Bengaluru, India
Industry: Food & Beverage, Corporate Catering
Sprink.Online is a leading food tech company revolutionizing daily meal solutions with
affordable, hygienic, and freshly prepared meals delivered to individuals and corporate
clients. We are on a mission to make meal planning seamless and hassle-free, offering a
diverse menu tailored to different tastes.
We are hiring passionate professionals to join our growing team! Whether you&aposre an expert in
operations, sales, customer service, or food production, we have exciting opportunities for
you. If you thrive in a fast-paced, customer-centric environment and want to be part of an
innovative food-tech company, apply today!
Why Join Us
Work in a dynamic and fast-growing startup environment
Competitive salary and growth opportunities
Work with a team passionate about great food and service
Employee meal benefits
Explore career opportunities at Sprink and be part of the future of food service
and delivery!