Learning Operations Specialist
Job Description
About Applied
Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality.At Applied Materials, our innovations make possible the technology shaping the future.
Role: Learning Operations Specialist
Summary: Learning Operations team member will be responsible for managing and executing training programs using the SABA tool and ServiceNow. This role involves close collaboration with OTE team to ensure seamless planning and implementation of training initiatives.
Key Responsibilities:
- Training Program Management:
- Oversee the execution of training programs planned by the OTE team.
- Utilize the SABA tool for managing learning content, tracking progress, and reporting.
- Coordinate with various function domain owners to ensure training schedules are adhered to.
- ServiceNow Administration:
- Manage training-related requests and tickets through ServiceNow.
- Ensure timely resolution of issues within SLAs and provide support to end-users.
- Project Management:
- Plan, execute, and monitor training projects to ensure they meet deadlines and quality standards.
- Develop project plans, timelines, and deliverables.
- Communicate project status and updates to stakeholders.
- Communication and Collaboration:
- Maintain effective communication with the OTE team and other stakeholders.
- Provide regular updates on training program status and any issues encountered.
- Facilitate meetings and discussions to align training objectives with organizational goals.
Qualifications:
- Education and Experience:
- Bachelor's / Master's degree in a related field.
- 3-5 yrs of experience in Learning program management
- Experience with Learning Management system (LMS) and Case management -preferably SABA and ServiceNow tools.
- Proven track record in project management and training program execution
- Skills:
- Strong communication skills, both written and verbal.
- Excellent organizational and time-management abilities.
- Ability to work flexibly and adapt to changing priorities.
- Strong problem-solving skills and attention to detail.
- Excel knowledge skills (Vlookup, Pivots, charts etc)
Personal Attributes:
- Flexible and adaptable to changing environments.
- Strong execution skills with a focus on delivering high-quality results.
- Customer Oriented & Collaborative team player with a proactive approach.
Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.
Qualifications
Education:
Bachelor's Degree
Skills:
Certifications:
Languages:
Years of Experience:
2 - 4 Years
Work Experience:
Additional Information
Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
No
Relocation Eligible:
Yes
Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.