Dynamic CRM Developer

Job Description

Experience Required: 6+ Years

Job Overview:

The ideal candidate will possess deep technical expertise, robust architectural understanding and knowledge, and a profound understanding of business processes.

Key Responsibilities:

1. Solution Architecture & Design:

• Develop and articulate a clear architectural vision for the Dynamics CRM implementations.
• Design comprehensive CRM solutions that meet business requirements and align with organizational goals.
• Create low-level technical design documents and architectural blueprints.

1. Implementation & Integration:

• Implementation of CRM systems, ensuring seamless integration with existing IT infrastructure.
• Work on developing data migration processes for the transfer of existing data into the new CRM system.

1. Technology Leadership & Strategy:

• Stay abreast of the latest CRM trends, tools, technologies, and best practices.
• Implement the technology strategy and roadmap for CRM solutions.

1. Collaboration & Communication:

• Work closely with business stakeholders to gather requirements and translate them into CRM functionalities.
• Act as the primary point of contact for all technical aspects of Dynamics CRM projects.
• Foster strong relationships with third-party vendors and service providers.

1. Quality Assurance & Troubleshooting:

• Ensure solutions are robust, scalable, and secure through rigorous testing and quality assurance processes.
• Diagnose and troubleshoot system issues, offering long-term resolutions.

1. Training & Documentation:

• Develop and deliver training sessions for end-users and administrative teams.
• Write comprehensive documentation, including user manuals, technical guides, and process workflows.

Requirements:

• Experience:
• 6+ years of experience in information technology, with a significant focus on CRM solutions.
• In-depth experience in Microsoft Dynamics CRM development and implementation.
• Proven track record of implementing multiple successful Dynamics CRM projects.
• Skills:
• Extensive knowledge of CRM product roadmap and design.
• Proficiency in Microsoft Dynamics CRM, including configuration, customization, and extension.
• Strong understanding of enterprise integration patterns and tools.
• Expertise in .NET, C#, SQL, JavaScript, and other relevant technologies.
• Exceptional problem-solving, analytical, and troubleshooting skills.
• Education:
• Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.
• Certifications:
• Relevant Microsoft certifications (e.g., Microsoft Certified: Dynamics 365 Fundamentals, Microsoft Certified: Power Platform Solution Architect Expert) are highly desirable.
• Soft Skills:
• Outstanding communication and interpersonal skills.
• Strong development capabilities with experience in mentoring and guiding teams.
• Ability to manage multiple priorities in a fast-paced environment.