Telecaller Female

apartmentAbhis Overseas Educampus Private Limited placeChennai calendar_month 

Job Description

Description

We are seeking an experienced Female Telecaller to join our dynamic team. The ideal candidate should have 2-3 years of experience in telecalling or a similar role and possess excellent communication skills. The candidate will be responsible for making outbound calls to potential customers, handling inbound inquiries, and maintaining customer relationships.

If you are a motivated individual with a passion for sales and customer service, we would love to meet you!

Responsibilities
  • Make outbound calls to potential customers and clients to promote products and services.
  • Handle inbound calls and respond to customer inquiries in a timely manner.
  • Maintain accurate records of calls made and the outcomes of those calls using CRM software.
  • Follow up with leads and maintain relationships to convert them into customers.
  • Achieve daily and monthly call targets and sales quotas set by the management.
  • Provide feedback on customer responses and market trends to assist in strategy development.
Skills and Qualifications
  • Proven experience as a Telecaller or similar sales/customer service role (2-3 years).
  • Excellent communication skills in English and Hindi (additional regional languages are a plus).
  • Strong persuasive skills with an ability to engage customers and close sales.
  • Familiarity with CRM systems and practices.
  • Ability to work independently and as part of a team.
  • Basic computer skills, including proficiency in MS Office (Word, Excel, PowerPoint).
  • Strong organizational skills and attention to detail.
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