US HR Generalist

Job Description

Job Description:

• Perform welcome/orientation calls with the newly hired employees, and regular follow-up calls with all the existing employees to resolve all open queries and concerns.
• Responsible for managing/answering the HR incoming emails and responding to the queries within the expected timelines.
• Attend to all employee-related queries such as any project updates, leave/vacation, company policies, injury reporting, referrals, timesheet submission, payroll, expenses, unemployment, etc.
• Encourage candidates/consultants to use the company application, Stafflinepro, to manage every aspect of their employment, new job opportunities, and dedicated helpdesk on the go across multiple devices.
• Rapport building and promoting the Companys Referral policy to the consultants.
• Filling and executing necessary HR/ Employee related paperwork
• Responsible forend-to-end process of candidate/consultant offboarding.
• Review and approve vacation requests raised by the employees.
• Responsible for escalations/grievance handling. Handling employee grievances including working conditions, salary-related matters, etc.
• Responsible for providing superior customer service, and accurate and timely responses to Talent Management, Hiring Managers, and employees to ensure a professional and smooth work experience with the company.